THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT TO US.
We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in the Notice while it is in effect. This Notice takes effect February 1, 2017 and will remain in effect until we replace it.
We reserve the right to change our privacy practices and the terms of the Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the Notice available upon request.
Uses and Disclosure of Health Information: We use and disclose health information about you for treatment, payment, and health care operations. For example:
We may use or disclose your health information to another health care provider providing treatment to you.
We may use and disclose your health information to obtain payment for services we provide to you.
We may use and disclose your health information in connection with our health care operations. Healthcare operations include quality assessment and improved activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.
In addition to our use of your health information for treatment, payment or health care operation, you may give us written authorization to use your health information or to disclose it. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason expect those described in the Notice.
We must disclose health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend, or other person to the extent necessary to help with your health care or with payment for your health care, but only if you agree that we may do so.
We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses and disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly related to the person's involvement with your health care We will also use our professional judgment and our experience with common practice to make reasonable assumptions of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.
We will not use your health information for marketing communications without your written permission.
Required by Law: We may use or disclose your health information when we are required to do so by law.
Your scheduled appointment is reserved specifically for your child. A change in your appointment affects all of our patients. We require appointment confirmation via text, email or phone at least 1 day before the appointment. We reserve the right to cancel any unconfirmed appointments. Should you happen to arrive more than 10 - 15 minutes late, we will do our best to see you. However, if all available times have been previously reserved for other patients, you may have to reschedule your appointment for another day. If a cancellation is unavoidable, please call the office at least 48 hours in advance so that we may give that time to another patient.
If an appointment is missed or not cancelled by the required 48 hour deadline, the appointment will be considered as failed. In order to best serve the scheduling needs of all of our patients, we do maintain the following policies for failed appointments:
2 failed appointments: Appointments may only be scheduled at the 10:00 am and 2:00 pm time slots
3 failed appointments: Account will be moved to walk-in status. To schedule an appointment when on walk-in status you must call the morning of and our team will find the best time to be fit into the schedule. Please understand that we are working you in and we must see our regularly scheduled patients first.
1 failed Saturday appointment: Future appointments may only be scheduled Monday-Friday
If you have not filled out your paperwork online, you must arrive 15 minutes before your scheduled appointment time. This will allow time to complete any additional paperwork.
A parent or legal guardian (with official documentation) must be present in the office during the initial examination and any subsequent treatment appointments.
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary greatly, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. We accept cash, personal checks, MasterCard, Visa, American Express, Discover Card, and Care Credit. As assistance to our patients, we will bill insurance companies for services and allow them 30-45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them. For families that do not have dental insurance, we offer a 5% discount on all services.